Privacy Policy
This Privacy Policy describes how Sage Lex Nova Labs, LLC collects, uses, and protects your information when you use SLN Nexus.
Last updated: August 10, 2026
Sage Lex Nova is committed to protecting the privacy and security of your organizational and assessment data. We collect only what is necessary to provide the Platform's services, we do not sell your data, and we use industry-standard security measures to safeguard it.
1. Information We Collect
We collect the following categories of information: • Account Information: Your name, email address, organization name, organization sector, organization size, and role when you register or are invited to the Platform. • Assessment Data: Responses you submit to organizational and leadership assessments, including organizational intelligence survey responses, leadership profile responses, and decision profile responses. This data reflects self-reported organizational or individual conditions. • Organizational Data: Strategic priorities, action plans, knowledge items, documents, decisions, and other content you or your organization creates within the Platform. • Payment Information: When you purchase a license, payment is processed by Stripe. We do not store your full credit card number; Stripe handles all payment data in accordance with PCI-DSS standards. We receive transaction confirmation and your billing email from Stripe. • Usage Data: Information about how you interact with the Platform, including pages visited, features used, and device/browser information, collected through standard server logs and analytics.
2. How We Use Your Information
We use your information to: • Provide, operate, and maintain the Platform and its assessment, scoring, reporting, and recommendation features. • Process license purchases and manage your subscription. • Generate AI-driven narratives, summaries, and recommendations based on your assessment and organizational data. • Improve the Platform, including developing and validating assessment instruments and enhancing AI models. • Communicate with you about your account, security updates, and service announcements. • Comply with legal obligations and enforce our Terms of Service. We do not sell your personal information or assessment data to third parties.
3. Data Sharing & Third Parties
We share information only in the following circumstances: • Service Providers: We use Stripe for payment processing. Stripe receives your payment information directly and processes it under its own privacy policy. We use cloud infrastructure providers to host the Platform and your data. • Your Organization: If your license is held by an organization, members of your organization may access organizational data and reports within the Platform, subject to the access controls configured by your organization's administrators. • Legal Compliance: We may disclose information when required by law, court order, or to protect the rights, property, or safety of Sage Lex Nova, our users, or others. • Business Transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to applicable privacy protections. We do not share your assessment responses or organizational data with third parties for their independent marketing or research purposes.
4. Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit, access controls, and regular security reviews. However, no system is perfectly secure, and we cannot guarantee the absolute security of your data. Access to your data within the Platform is governed by role-based access controls and row-level security policies that restrict data visibility to authorized users within your organization.
5. Data Retention
We retain your data for as long as your license is active and for a reasonable period thereafter to allow for account closure, data export, and legal compliance. If you wish to delete your data before license expiration, you may use the Platform's data reset features or contact us. Upon license expiration, we may retain certain data to comply with legal obligations or to restore service if you renew, but we will not use it for active processing during the expired period.
6. Your Rights
Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you. • Request correction of inaccurate personal information. • Request deletion of your personal information, subject to legal retention obligations. • Export your organizational and assessment data. • Object to or restrict certain processing of your data. To exercise these rights, contact us through the Platform's contact channels. We will respond within a reasonable timeframe as required by applicable law.
7. AI Processing & Your Data
The Platform uses artificial intelligence to generate narratives, summaries, and recommendations based on your assessment responses and organizational data. AI-generated content is interpretive and developmental in nature; it does not constitute professional advice. Your data is used to generate these outputs for your organization's use. We do not use your identifiable organizational data to train general-purpose AI models for use by other organizations.
8. Cookies & Tracking
The Platform uses essential cookies and similar technologies to maintain your session, remember preferences, and provide core functionality. We do not use advertising cookies or sell tracking data to third parties. Analytics data is used solely to understand and improve Platform performance and features.
9. Children's Privacy
The Platform is designed for organizational and professional use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Platform or by email. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised policy.
11. Contact
If you have questions about this Privacy Policy or your data, please contact Sage Lex Nova through the Platform's contact channels or at the address listed on the About page.